Christmas orders and delivery

The last order day for Christmas deliveries is Wednesday 16th December. Orders placed after this date will be processed but we cannot guarantee delivery before 24th December.

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 working days after receipt of payment and are shipped via Royal Mail. If you prefer delivery by TNT with required signature, an additional cost will be applied, so please contact us before choosing this method. A budget option of Royal Mail First Class is available although this is not recommended for perishable items.

 

Delivery is only on working days therefore we only ship goods Monday to Thursday. For TNT, next day delivery is only available on orders placed before 12 noon. Orders received after this time will ship on the following shipping day.

 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile or perishable objects.

 

International Orders

Currently we can only take orders online for the UK. International customers should contact us via the Contact Form to request availability and pricing for overseas orders.